About our Company

Learn more about our company. Services that we offer and the companies behind Balibago Waterworks System, Inc.

Chairman's Message

Michael L. Escaler

I am deeply aware of how productive the last two quarters of the year were for all of you in the BWSI Group of Companies. Signing our Golden 50th Pandi branch, the 51st Pugo branch, the inauguration and operation of our longest 35-kilometer main line project ever, which is the Bohol-Panglao branch, and the formal launching of our latest water product, the BaliPure bottled water line. I can only say, WOW!! Sincerest congratulations to the whole family of Balibago. I whole-heartedly wish you continued success in these new undertakings and initiatives.

The BaliPure project is particularly motivational, and definitely instituted as a genuine profit-sharing initiative your Board and Management wish to dedicate to our proactive, dynamic, conscientious and performance-driven (PDCP) employee-force. I enjoin you to tap this project and ensure extra income for you and your loved ones. The playwright George Bernard Shaw once said “Some people see things as they are and ask, why? I dream things that never were, and say why not? This statement has heavily influenced and inspired my own goals. I can see that it has also inspired yours! Together, let us march on and continue to be a blessing to our families as well as to our present and future customers

President's Message

Cristino L. Panlilio
When you hit downhill, you actually go faster!
-Charles Schulz of Peanuts

To all my esteemed associates in BWSI Group, Hearty congratulations on the launching of our very own internal organ, “Agos.” In its maiden issue, I wish to join you in feeling proud of the fact that our internal communications will be greatly enhanced by this newsletter, which by design is the main objective of this budgeted endeavor. It is the belief of the BWSI Board that an informed work force also produces greater productivity and smarter work initiatives. More power then to these good intentions, for “Agos” to achieve.

Likewise, “Agos” is a perfect external communicator of the achievements and noble aspirations of the BWSI Group. ! rough periodic issues, I am sure the vision of BWSI Group, i.e. “Our Water… Your Progress... Your Joys.” will become real and tangible in the eyes and lives of the public who will get to read our “Agos,” and whose lives we touch thru the pleasant consumption of our water, courtesy of the excellent service provided by our esteemed workforce.

In ending, let me profound on the preface message. “When you hit downhill, you actually go faster!” Yes, BWSI is over 55 years old. It may be aging, but as we hit downhill as some old corporations are wont to be, at BWSI we do the opposite. We go faster. We work harder to grow higher. Yes, in keeping with the Olympic motto, which we have spiritedly adopted, “Citius, Altius, Fortius!”

Humble Beginning

Balibago Waterworks System, Inc. (BWSI) is a privately owned company established in May 20, 1958 by the Santos family of Porac, led by Mr. Eladio Santos or “Apung Adiong” to the old-timers of BWSI. Its primary purpose was to acquire, establish, develop, manage and operate an effective waterworks utility system within its franchise area of 900 hectares composed of Barangay Balibago in Angeles City and Barangay Dau in the town of Mabalacat. The corporation started operations in 1958 at its present site in Balibago, Angeles City. On June 22, 1963, the Congress of the Philippines granted BWSI a Congressional Franchise for 50 years as embodied in Republic Act. No. 3647 to operate exclusively within designated areas a waterworks system. It was also granted a Certificate of Public Convenience (CPC) in the same year.

Turn of Events

For 40 years, the Santos family managed and operated BWSI serving the residents and business establishments of Barangays Balibago, Santol, Amsic, Malabanas, Pulung Maragul, Pampang Diamond Subdivision and, Pulong Bato in Angeles City and part of Barangay Dau in Mabalacat, Pampanga. In 1998, the Santos family sold their shareholdings in BWSI to a new group of investors led by Michael L. Escaler and Cristino L. Panlilio. Under the new management, BWSI continued to expand its pipe-network coverage and improve its service to its customers. Today, BWSI Main Branch serves more than 15,000 households in its franchise area within Angeles City and Mabalacat. When the investment group of Messrs. Escaler and Panlilio took over BWSI from the Santos family, they saw a wealth of opportunity and possibility that lay before the company. Under their guidance, BWSI expanded in the last 14 years to serve other areas in different forms.

Further Growth

Aside from serving its franchise area, BWSI was awarded exclusive rights and franchises to serve the Dapdap Resettlement Site together with the Municipalities of Bamban and Capas, all in Tarlac. BWSI was also approached to run and operate the water system in Essel Park; an exclusive subdivision in San Fernando, Pampanga. It also maintains a bulk water operation in Meycauayan, Bulacan. Furthermore, BWSI has been granted franchises to operate and manage waterworks systems in the municipalities of Guiguinto, Balagtas, Panginay and Malis in Bulacan; Sto. Tomas, Magalang, Minalin, Porac, San Simon, Arayat, Sta. Rita, Apalit, Sta. Ana and San Luis in Pampanga; Victoria and Sta. Rosa (Garden Villas Subdivision) in Laguna; Sto. Domingo, Llanera and Zaragosa in Nueva Ecija; Sta. Barbara, Laoac and San Jacinto in Pangasinan; Aritao, Alfonso Castaneda, Bagabag and Bayombong in Nueva Vizcaya; Maria Aurora in Aurora Province; Laurel and Talisay in Batangas; and, Passi City and Bingawan in Iloilo. BWSI is also currently expanding its operations in Tuba, Benguet. This brings to 38 the number of water utilities under the umbrella of the company.

Today

Today, BWSI provides running water to more than 150,000 households throughout its franchise areas. BWSI works closely with the National Water Resources Board (NWRB) in the pursuit of improving potable water supply in the countryside which is likewise one of the priority goals of the national government. After 54 years in public service, the National Water Resources Board (NWRB) considers BWSI the largest and most efficiently operated provincial privately owned waterworks system in the country. The awarding and granting of franchises were made possible by BWSI’s outstanding reputation of being able to deliver the best water service possible.

Mission

To promote growth and development in communities by providing basic quality basic services.

Vision

  • To maintain an efficient and extensive water system in our franchise areas.
  • To provide high-quality water to our consumers.
  • To ensure customer satisfaction.
  • To apply appropriate technology to maintain a competitive advantage.;
  • To explore and continually invest in more infrastracture and services to the communities that we serve.
  • To expand our franchises and provide basic services to previously unserved areas.
  • To pursue mutually beneficial relationships with our stakeholders.
Proactive

Knows how to take initiative and can do his job effectively with little or no supervision.

Dynamic

Highly skilled and can handle multiple tasks efficiently.

Conscientious

Knows how to take initiative and can do his job effectively with little or no supervision.

Performance Driven

Goal oriented. Knows what the objectives are and acomplishes them.



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What we offer
  • Sourcing of underground water reservoirs
  • Installation of pumps and motors
  • Laying of mainline distribution pipes
  • Chlorination of water sources
  • Filtration of surface water sources
  • Connection of households & businesses to mainlines
  • Meter reading, billing & payment collection
  • After Sales Services (Repairs of leaks & broken meters)
  • Reduction of non-revenue water